Bamboo fails to start after change from JDK 1.6 to 1.7

We have been running Bamboo version 4.2.1 for a while on JDK 1.6 without problems. For what it's worth the installation was upgraded to 4.2.1 from 4.1 a few weeks ago.

There is now a requirement to run the Sauce Labs Bamboo Sauce OnDemand plugin ( in order to complete our test execution. The developer suggests the plugin requires JDK 1.7 to operate correctly.

We verified that Bamboo 4.2.1 does support JDK 1.7, shutdown Bamboo, switched to JDK 1.7 and encountered problems starting up. Bamboo throws errors in the logs and HTTP requests respond with a 503 Error, noted below. Once we switched back to JDK 1.6, Bamboo started again successfully. Logs for Bamboo startup using JDK 1.6 and JDK 1.7 are attached.


Problem accessing /. Reason:

Service Unavailable

1 answer

Hi Kyle,

Please try to shut down your Bamaboo server, delete BAMBOO_HOME/caches directory and start the server again with JDK 1.7 as per this.


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Renan Battaglin
Published May 18, 2017 in Bamboo

FAQ: How to Upgrade Bamboo Server

Bamboo 5.9 will no longer be supported after June 12, 2017. What does this mean? As part of our End of Life policy, Atlassian supports major versions for two years after the first major iteratio...

1,321 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you