Bamboo build exception, nothing changed?

Hi,

This morning, we are getting the following exception when we start Bamboo:

You cannot access Bamboo at present. Look at the table below to identify the reasons:

<th>Time</th><th>Level</th><th>Type</th><th>Description</th><th>Exception</th>
2013-10-29 08:43:54 fatal bootstrap Could not load bootstrap from environment java.lang.IllegalStateException: Unable to bootstrap Bamboo: Your build of Bamboo (2812) is too old to work with the data in your Bamboo home directory (/ttfmserver/webapps/bamboo/home), which comes from build number 3715

We have found this article relating to this error:

https://confluence.atlassian.com/display/BAMKB/Bamboo+doesn%27t+start+up+-+Unable+to+bootstrap+Bamboo

What I have difficulty understanding is how could this have happened as we haven't changed anything in Bamboo. Could it have upgraded itself? If I follow the article above, how do i relate a buildNumber to a version?

Thanks,

Charles

2 answers

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Accepted answer

Charles, we found what the problem was: make sure you execute bamboo.sh from the right directory. We had 2 directories

/bamboo-3.4.2

/bamboo-5

We are using the latter so the mistake was to execute bamboo.sh start from the former directory (/bamboo-3.4.2). I guess it would have helped to know which version of bamboo is related to build# because it's not straight forward to realise that build #2810 = v3.4.2 whereas build #3715 = v5.0

I hope it helps.

Cheers.

Felipe

Thanks! :)

Cheers,

Charles

Can you specify the file path which should execute?

We are facing the same here. We are running bamboo 3.4.2. Thanks for the help!

bootstrap	Could not load bootstrap from environment	 java.lang.IllegalStateException: Unable to bootstrap Bamboo: Your build of Bamboo (2810) is too old to work with the data in your Bamboo home directory (/var/bamboo-home), which comes from build number 3715

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