Bamboo OnDemand Won't Let Me Authorize Users

I can't give users access to Bamboo OnDemand. I initially set Bamboo up and the system defaulted to adding all current Jira developers to Bamboo access. Even though their names were in the access list, none of them could actually get to Bamboo, instead getting a generic "Access Denied" message. So I removed all of the users from the list and started creating a new access list from scratch. However, every user I try to add results in an error. For example, trying to add user "knemetz" I get "There was a problem granting user knemetz access to Bamboo. You may wish to try the operation again."

What gives?

1 answer

1 accepted

Hi Erich,

You seem to be running into this bug: Please raise a support ticket at https://support.atlassian.comfor further investigation.




Suggest an answer

Log in or Join to answer
Community showcase
Renan Battaglin
Published May 18, 2017 in Bamboo

FAQ: How to Upgrade Bamboo Server

Bamboo 5.9 will no longer be supported after June 12, 2017. What does this mean? As part of our End of Life policy, Atlassian supports major versions for two years after the first major iteratio...

1,071 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot