Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,807
Community Members
 
Community Events
176
Community Groups

Bamboo 4.4.5 not able to login after Jira migration

We are migrating in a new Bamboo server , but there are still builds in use in the old one that are in use , and need to be moved .  Recently we migrate our Jira server in a new server , and we can't now login in old Bamboo . The new Jira server is utilise a new Basic URL ( that's why the link broken ) . In BitBucket , and new Bamboo server , we just connected in recovery mode and changed the link to Jira user directory .  But the 4.45 Bamboo doesn't have this option . We follow the instructions to reset the local admin ( ID=1 ) password , and then we got the message that "You are not a known user of this Bamboo server" , probably as its only use the Jira directory . ( The original error says You have entered an invalid username and password. Please try again , and you can see the unknown user if you try to reset the password .

We even start up the old Jira server , with the last db before the migration ( that also migrated in a new server ) . Using a host file in the old Bamboo server , we try the login again . Again the same issue : You are not a known user of this Bamboo server . 

Seriously we still need the old Bamboo server for building and mostly - to correct export the builds to the new one . 

How we can login to it , to change the User directory ? 

 

1 answer

Hi Christina,
It sounds like you need to Recover the admin account and change the user directory configuration. Cheers!

Hi Joshua , thanks for the fast reply . I have already done this . After i reset i was able to login the original admin account , but it says Access Denied ( Insufficient permissions ) , and nothing to be done , as Site Homepage just reloads this one . And : There are no administrators for this Bamboo installation. 

Unfortunate its a really old installation , without any additional info from the previous admin .

Capture.PNG

Hi Christina,

The lack of administrators in your Bamboo is a problem. You will likely need to add an existing user to the admin group through database edits. I do not know the SQL statements needed for this unfortunately. Cheers!

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events