Bamboo 4.2.1 reports unknown version in UPM

[Kevin Loveland]

I recently upgraded from 4.1 to 4.2.1 and the UPM now reports:

This version of Bamboo is unknown to the plugin information server. It may be too new to appear, or it may be some type of non-standard build. No plugins can be found for unknown product versions.

and

The base URL configuration of your instance is inconsistent with the URL in your browser. This may prevent many operations on this page from working correctly. See the UPM documentation for more details about this error.

This was working fine in Bamboo 4.1 and no other changes were made.

Is this a known problem and what is the cause?

[Felipe Kraemer]

Hi Kevin,

This problem may happen if you refer to the server with a shortened alias. Could you please refer to it the same way as it is in the Administrator tab and let us know how it goes?

Cheers,
Felipe Kraemer