Authorization error when checking out Bitbucket repository with Bamboo OnDemand

After following the actions identified in Getting started with Bamboo OnDemand, I am receiving an `authorization failed` error when I try and run my first build.

The error is thrown within a couple of seconds and occurs with the initial check out from Bitbucket. Bamboo gives the following error message:

Errors getting changes for $TEST_PLAN_KEY$

(java.lang.RuntimeException : com.atlassian.bamboo.plugins.hg.HgCommandException: command /usr/bin/hg id -i --debug --rev default --config 'ui.ssh=ssh -o StrictHostKeyChecking=no -o BatchMode=yes' https://john_smith:********@bitbucket.org/teamName/repository failed. Working directory was `/data/jirastudio/bamboo/home/xml-data/build-dir/_hg-repositories-cache/850b1683c126cc786389ddf24f1fd10137908b4c'. stderr: abort: authorization failed stdout: using https://bitbucket.org/teamName/repository proxying through http://squid:3128 http auth: user john_smith, password ************************************************** sending capabilities command http auth: user john_smith, password ************************************************** http auth: user john_smith, password ************************************************** )

The credentials are correct as I am able to select the appropriate repository when creating a plan. I do have SSH set up on my account, but I am able to access my account using the credentials on other servers that do not have a certificate.

Can anyone point out where I am going wrong? I am finding this difficult to debug!

The full stacktrace provided by Bamboo is as follows:

java.lang.RuntimeException: com.atlassian.bamboo.plugins.hg.HgCommandException: command /usr/bin/hg id -i --debug --rev default --config 'ui.ssh=ssh -o StrictHostKeyChecking=no -o BatchMode=yes' https://john_smith:********@bitbucket.org/teamName/repository failed. Working directory was `/data/jirastudio/bamboo/home/xml-data/build-dir/_hg-repositories-cache/850b1683c126cc786389ddf24f1fd10137908b4c'. stderr: abort: authorization failed
stdout: using https://bitbucket.org/teamName/repository
proxying through http://squid:3128
http auth: user john_smith, password **************************************************
sending capabilities command
http auth: user john_smith, password **************************************************
http auth: user john_smith, password **************************************************

at com.atlassian.bamboo.executor.RetryingTaskExecutor.rerun(RetryingTaskExecutor.java:132)
at com.atlassian.bamboo.executor.RetryingTaskExecutor.runTask(RetryingTaskExecutor.java:88)
at com.atlassian.bamboo.executor.RetryingTaskExecutor.retry(RetryingTaskExecutor.java:191)
at com.atlassian.bamboo.executor.RetryingTaskExecutor.retry(RetryingTaskExecutor.java:176)
at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager.collectionChangesWithRetry(DefaultChangeDetectionManager.java:469)
at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager.collectChangesSinceLastBuildInternal(DefaultChangeDetectionManager.java:330)
at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager.collectChangesSinceRevisions(DefaultChangeDetectionManager.java:258)
at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager.collectChangesSinceRevisions(DefaultChangeDetectionManager.java:161)
at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager.collectAllChangesSinceLastBuild(DefaultChangeDetectionManager.java:127)
at com.atlassian.bamboo.v2.trigger.ManualBuildDetectionAction.performDelayedChangeDetection(ManualBuildDetectionAction.java:113)
at com.atlassian.bamboo.chains.ChainExecutionManagerImpl$2.getChainState(ChainExecutionManagerImpl.java:199)
at com.atlassian.bamboo.chains.ChainExecutionManagerImpl.tryStartChainState(ChainExecutionManagerImpl.java:252)
at com.atlassian.bamboo.chains.ChainExecutionManagerImpl.delayedStart(ChainExecutionManagerImpl.java:189)
at sun.reflect.GeneratedMethodAccessor2759.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:304)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy75.delayedStart(Unknown Source)
at sun.reflect.GeneratedMethodAccessor2759.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:304)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:198)
at $Proxy76.delayedStart(Unknown Source)
at com.atlassian.bamboo.plan.PlanExecutionManagerImpl$1$1$1.call(PlanExecutionManagerImpl.java:300)
at com.atlassian.bamboo.plan.PlanExecutionManagerImpl$1$1$1.call(PlanExecutionManagerImpl.java:296)
at com.atlassian.util.concurrent.ManagedLocks$ManagedLockImpl.withLock(ManagedLocks.java:312)
at com.atlassian.bamboo.plan.PlanExecutionLockServiceImpl.lock(PlanExecutionLockServiceImpl.java:77)
at com.atlassian.bamboo.plan.PlanExecutionManagerImpl.doWithProcessLock(PlanExecutionManagerImpl.java:467)
at com.atlassian.bamboo.plan.PlanExecutionManagerImpl.access$200(PlanExecutionManagerImpl.java:48)
at com.atlassian.bamboo.plan.PlanExecutionManagerImpl$1$1.run(PlanExecutionManagerImpl.java:295)
at com.atlassian.bamboo.build.pipeline.concurrent.NamedThreadFactory$2.run(NamedThreadFactory.java:52)
at java.lang.Thread.run(Thread.java:662)
Caused by: com.atlassian.bamboo.plugins.hg.HgCommandException: command /usr/bin/hg id -i --debug --rev default --config 'ui.ssh=ssh -o StrictHostKeyChecking=no -o BatchMode=yes' https://john_smith:********@bitbucket.org/teamName/repository failed. Working directory was `/data/jirastudio/bamboo/home/xml-data/build-dir/_hg-repositories-cache/850b1683c126cc786389ddf24f1fd10137908b4c'. stderr: abort: authorization failed
stdout: using https://bitbucket.org/teamName/repository
proxying through http://squid:3128
http auth: user john_smith, password **************************************************
sending capabilities command
http auth: user john_smith, password **************************************************
http auth: user john_smith, password **************************************************

at com.atlassian.bamboo.plugins.hg.HgCommandProcessor.runCommand(HgCommandProcessor.java:519)
at com.atlassian.bamboo.plugins.hg.HgCommandProcessor.runCommand(HgCommandProcessor.java:482)
at com.atlassian.bamboo.plugins.hg.HgCommandProcessor.extractTipHash(HgCommandProcessor.java:544)
at com.atlassian.bamboo.plugins.hg.HgCommandProcessor.getRemoteTipForBranch(HgCommandProcessor.java:395)
at com.atlassian.bamboo.plugins.hg.HgRepositoryAccessImpl.getLatestRemoteRevisionHash(HgRepositoryAccessImpl.java:325)
at com.atlassian.bamboo.plugins.hg.HgRepositoryAccessImpl.collectChangesSinceLastBuild(HgRepositoryAccessImpl.java:95)
at com.atlassian.bamboo.plugins.hg.HgRepository.collectChangesSinceLastBuild(HgRepository.java:379)
at com.atlassian.bamboo.plugins.hg.BitbucketRepository.collectChangesSinceLastBuild(BitbucketRepository.java:282)
at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager$1.call(DefaultChangeDetectionManager.java:473)
at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager$1.call(DefaultChangeDetectionManager.java:470)
at com.atlassian.bamboo.executor.RetryingTaskExecutor.rerun(RetryingTaskExecutor.java:108)
... 37 more
Caused by: com.atlassian.utils.process.ProcessException: Non-zero exit code: 255
at com.atlassian.utils.process.PluggableProcessHandler.complete(PluggableProcessHandler.java:83)
at com.atlassian.utils.process.ExternalProcess.finish(ExternalProcess.java:376)
at com.atlassian.utils.process.ExternalProcess.execute(ExternalProcess.java:419)
at com.atlassian.bamboo.plugins.hg.HgCommandProcessor.runCommand(HgCommandProcessor.java:515)
... 47 more

 

3 answers

1 accepted

This widget could not be displayed.

Decided against using Bamboo and instead went back to using Jenkins.

I opened up a ticket with Atlassian support, and after 72 hrs - before ticket was marked as being investigated - the issue resolved itself and I could check out of the repositories with no authorization issues. I did not make any changes to the repository or the Bamboo Job, so this seems like it was a bug from the Atlassian side.

In regards to the ticket I opened with Atlassian, the issue was tagged by their dev team as a Bitbucket issue, however I am confident that it was Bamboo as I had no issues when checking out the repository using our Jenkins server.

Atlassian closed my support ticket as unresolved, so I do not believe that they made any direct changes from their side which resulted in this problem "fixing itself".

This widget could not be displayed.

I had the same issue with a linked repository. When I opened the linked repository definition I saw that the repository was marked with some red text, some authorization error. I added the user name and password again, pressed "Load Repositories" and everything worked fine again. 

It looks like Bamboo "forgot" the credentials for the repository.

This widget could not be displayed.
Jason Worley Atlassian Team Aug 07, 2013

Unless you replaced /teamName/repository just for the sake of posting, you would need to specify the actual Bitbucket account and repository.

Yes, the URL was replaced. The problem looks like it might be associated with having SSH enabled on my account. I am able to check out the same repository using a different account that does not have an associated SSH key

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