• Community
  • Products
  • Bamboo
  • Questions
  • Authenticator net.customware.plugins.connector.core.applinks.auth.ConnectorAuthenticationProvider specified by remote application

Authenticator net.customware.plugins.connector.core.applinks.auth.ConnectorAuthenticationProvider specified by remote application

I am able to configure Application Link from JIRA to bamboo. However from the bamboo side the application link to JIRA does not work.  In the bamboo logs I get

 

Authenticator net.customware.plugins.connector.core.applinks.auth.ConnectorAuthenticationProvider specified by remote application 128a4091-65d0-3bfa-9023-71993dada6f1 is not installed locally, and will not be used.

 

We are using JIRA cloud and bamboo -5.8.1 installed on our own Linux VM.

 

Nginx is used as a reverse proxy and redirects http to https

1 answer

0 votes

Hello Sonny,

Thank you for your question.

  • The application must be accessible via either port 80 or 443 .
  • If you want to use SSL, you must use a valid certificate (not a self-signed certificate).

Please, refer to Linking to server applications from your cloud instance documentation for further information.

Also, I would suggest you on running SSLPoke against your Bamboo instance just to make sure the HTTPS is working as expected. SSLPoke simply connects to a SSL service, sends a byte of input, and watches the output.

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

Kind regards,
Rafael P. Sperafico
Atlassian Support

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

4,656 views 20 14
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you