configure in JIRA by sending due date reminders or screen notification to a specific group

Shasheekant Patel
Contributor
January 4, 2024

How to configure in JIRA by sending due date reminders or screen notification to a specific group (Management) in Jira when a Sprint is nearing the completion date and Stories inside the Sprint aren't completed yet.

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Tim C
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January 5, 2024

HI @Shasheekant Patel 

I'm sure there's probably a number of ways to achieve this - but here's what I've done before for this type of situation ... 

1) Create an automation rule that get triggered when "Sprint" field is updated. 

The rule should populate the "due date" (or add own custom field - "sprint end date" or similar) with the sprint end date value {{sprint.endDate}} for the new Sprint field.

I'd usually also set a "Start Date" field to {{sprint.startDate}} too.

2) Create a JQL filter which finds your uncompleted Stories that within your notification period:

project = XYX and Sprint in openSprints() and resolution is empty and "due date" < 2d

NB: obviously XYZ and 2d (2 days) could be amended to suit 

3) Add subscription to your above filter which runs everyday at chosen time.  This should send emails to your "user-group" and click box so it only sends whenever there's results.

Optionally, you could add "assignee = currentUser()" to the above filter (or create a second separate filter) - which means it'll only send email notifications to the assignees about due tickets and won't send email to those which don't have any assigned.

I hope this helps,

Thanks,

Tim C.

Shasheekant Patel
Contributor
January 11, 2024

Thank you for your valuable response.

Tim C
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January 11, 2024

Hi @Shasheekant Patel - glad that it help.  Please accept my answer above - so it marks your question as "solved" which is useful for others when searching the "community". 

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