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Not showing "To DO" or "In Progress" or "Impediment" by JQL in automation script

Hello all,

I try to get shown "To DO" or "In Progress" or "Impediment" in the email I send with JQL code in the content. 

The only text that is shown is 10000 for "To Do" and a 3 for "In Progress". How can I change or resolve the displayed text for this?

I will send the 2 screenshots with this. The automation and the email thats received.

I hope someone can help.

With regards,







1 answer

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Airbus Driver
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Feb 23, 2022

Can you please try {{}} and check to see if that helps?


Thnx, it works. I tried everything besides this combination. 

Grz Jeroen

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