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I want to create an automation based on Issue type.

Adem Kaya September 7, 2023

Greetings atlassian community.
I want to create an automation based on Issue type. For example, when a new issue is opened, the description field will automatically display the articles that I have determined. I can do this, but I want different messages to appear depending on the task issue type. If it is a bug record, the description should be different for those with this issue type. If it is a development task, different articles should appear. Currently, texts appear only when the issue is created, I cannot print differently in a specific task.



Rules.png

2 answers

1 accepted

4 votes
Answer accepted
Holger Rösch September 8, 2023

Hi Adem,

you can do this using a IF/THEN Condition after the trigger:

image.png

there you can check for the specific issue type

image.png

In the end you should have a rule like thisimage.png

Hope this helps.

Best,

Holger

Adem Kaya September 8, 2023

This answer worked for me. Thanks 

2 votes
Sebastian Krzewiński
Community Leader
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September 7, 2023

Hi @Adem Kaya 

 

In trigger (WHEN) you cannot add condition). After WHEN please add branch and condition in each branch where you will limit to issue types that you need.


Regards,

Seba

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