How could i flagged issue in worflow ?

[PARISATO Marie-Hélène]

I would like to flag issue if user use a specific transition. COuld i put fla on in transition in workflow ? 

Otherwise, could i flag on issue in automation rule ? 

[Ste Wright · Accepted solution]

Hi @PARISATO Marie-Hélène 

You can certainly do this using Automation!

The rule might look like this...

• Trigger: Issue Transitioned
  • To Status = <status here>
• Action: Edit Issue
  • Field = Flagged
    • Value = Impediment

You might need to have another rule to remove the flag also, or an additional action within this rule, if that's needed.

You can also add Conditions if the flag should only be added in certain circumstances!

Ste

[PARISATO Marie-Hélène]

yes, how can i remove flag ? 

[Ste Wright]

Hi @PARISATO Marie-Hélène 

If it's based on a different trigger (eg. the issue being transitioned into a different status), you'd need a second automation rule to remove the flag (i.e Flagged = NULL).

Ste

[PARISATO Marie-Hélène]

I try but can't , rule doesn't take my 'NULL' writen. I can only choose 'impediment'NULL is not accepted :

[Ste Wright]

Hi @PARISATO Marie-Hélène 

Apologies for confusion, for NULL, just leave the field empty in the automation action :)

Ste

[PARISATO Marie-Hélène]

no i can't , i try too be sure.

[PARISATO Marie-Hélène]

ok, it's working

Thanks a lot, it was another condition in my rule what make it not working

[Arkadiusz Inglot · Accepted solution]

Hi

In automation:
Edit issue action > field called: "Flagged" > select your created values

[Ignacio Pulgar]

Just type "Impediment" as the value.

[Ignacio Pulgar · Accepted solution]

Hi @PARISATO Marie-Hélène ,

You can definitely flag an issue on transitioning an issue through a specific transition.

Since you have Automation Rules at your disposal, I'd recommend going directly for that approach, as it is easier to detect all automatic behaviors in a given project, rather than having to open the edit mode of a workflow and look for post-functions in every and each of its transitions to find out.

To do so:

1. use the Transitioned Issue trigger selecting the original and target status of the transition you want (if there were multiple transitions, use the option to select a specific transition instead)
2. use the Edit Issue action, select the "flagged" field and "Impediment" as its value.

Hope it helps.

[PARISATO Marie-Hélène]

ok thanks ignacio. 

If field is modified,  if value  has been putted to  A i put flagged to impediment

But  and if value has been deleted i want to unflagged , how can i do ? 

[Ignacio Pulgar]

Hi @PARISATO Marie-Hélène ,

It would consist of the same steps, except you would leave the Flagged field empty instead of typying "Impediment".

Cheers

[PARISATO Marie-Hélène]

thanks a lot all for your help, and now, how can i remove flag then by automation rule?