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How could i flagged issue in worflow ?

Marie-Hélène PARISATO August 4, 2023

I would like to flag issue if user use a specific transition. COuld i put fla on in transition in workflow ? 

Otherwise, could i flag on issue in automation rule ? 

4 answers

3 accepted

1 vote
Answer accepted
Stephen Wright _Elabor8_
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August 4, 2023

Hi @Marie-Hélène PARISATO 

You can certainly do this using Automation!

The rule might look like this...

  • Trigger: Issue Transitioned
    • To Status = <status here>
  • Action: Edit Issue
    • Field = Flagged
      • Value = Impediment

You might need to have another rule to remove the flag also, or an additional action within this rule, if that's needed.

You can also add Conditions if the flag should only be added in certain circumstances!

Ste

Marie-Hélène PARISATO August 4, 2023

yes, how can i remove flag ? 

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 4, 2023

Hi @Marie-Hélène PARISATO 

If it's based on a different trigger (eg. the issue being transitioned into a different status), you'd need a second automation rule to remove the flag (i.e Flagged = NULL).

Ste

Marie-Hélène PARISATO August 4, 2023

I try but can't , rule doesn't take my 'NULL' writen. I can only choose 'impediment'image.pngNULL is not accepted : image.png

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 4, 2023

Hi @Marie-Hélène PARISATO 

Apologies for confusion, for NULL, just leave the field empty in the automation action :)

Ste

Marie-Hélène PARISATO August 4, 2023

no i can't , i try too be sure.

Marie-Hélène PARISATO August 4, 2023

ok, it's working

Thanks a lot, it was another condition in my rule what make it not working

1 vote
Answer accepted
Arkadiusz Inglot
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August 4, 2023

Hi

In automation:
Edit issue action > field called: "Flagged" > select your created values

Ignacio Pulgar
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August 4, 2023

Just type "Impediment" as the value.

Like Marie-Hélène PARISATO likes this
1 vote
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Ignacio Pulgar
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August 4, 2023

Hi @Marie-Hélène PARISATO ,

You can definitely flag an issue on transitioning an issue through a specific transition.

Since you have Automation Rules at your disposal, I'd recommend going directly for that approach, as it is easier to detect all automatic behaviors in a given project, rather than having to open the edit mode of a workflow and look for post-functions in every and each of its transitions to find out.

To do so:

  1. use the Transitioned Issue trigger selecting the original and target status of the transition you want (if there were multiple transitions, use the option to select a specific transition instead)
  2. use the Edit Issue action, select the "flagged" field and "Impediment" as its value.

Hope it helps.

Marie-Hélène PARISATO August 4, 2023

ok thanks ignacio. 

If field is modified,  if value  has been putted to  A i put flagged to impediment

 

But  and if value has been deleted i want to unflagged , how can i do ? 

Ignacio Pulgar
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August 11, 2023

Hi @Marie-Hélène PARISATO ,

It would consist of the same steps, except you would leave the Flagged field empty instead of typying "Impediment".

Cheers

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Marie-Hélène PARISATO August 4, 2023

thanks a lot all for your help, and now, how can i remove flag then by automation rule? 

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