Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Have to update the child ticket field when we update the field value of the parent ticket field

V N Raju Raju June 2, 2023

I have two issue types master and child in two different projects and those are linked by parent-child. I have to update the child ticket end date field value when I change the end date field value in parent tickets. 

1 answer

0 votes
Marco Brundel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 2, 2023

Hi @V N Raju Raju ,

Welcome to the Atlassian Community.

With automation for jira you can write a rule that copies the value to a child issue or to a linked issue.
See attachment for a small example.

Also take a look at the Atlassian library for examples.

Regards, Marco

Screenshot 2023-06-02 at 12.08.53.png

V N Raju Raju June 2, 2023

Hi Macro,

 

Thanks for the quick response. The above solution is not working here. these master and child issue types have existed in two different projects and already child to parent field updation rule has existed there. have to configure the parent to child

 

Thanks & Regards

Raju

Marco Brundel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 2, 2023

Hi @V N Raju Raju ,

That the issues are in different projects is not an problem. In the Rule Details you choose for Scope = Multiple Projects and in field Projects the 2 projects.

What do you mean with "already child to parent field updation rule has existed there"? 
Can you explain this further?

regards, Marco

V N Raju Raju June 2, 2023

Hi @Marco Brundel ,

 

Thanks for the provided solution, this rule is working after post-modification of the scope

 

previously some wrote the rule for auto update the same end date field in the master ticket when the end date is changed in the child ticket and this rule provides the result

 

Best regards

Raju

Like Marco Brundel likes this
Marco Brundel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 2, 2023

Hi @V N Raju Raju ,

Tip:
In the rule details you see also the checkbox:

Allow rule trigger

Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.

When you do not check this box the rule will not react on a action/result from another automation rule.

Regards, Marco

p.s. If my answer helped, please choose 'Answer accepted'.
Like V N Raju Raju likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events