Generate 'change' notification emails using Automation for Jira (DC).

[Kevin Ketchum]

We'd like to generate these change notifications and provide a list of all fields that changed with their before/after values.

We realize that the build-in notification scheme does this - but we are trying to find a way to not send the email notification if the person making the change is in a specific project role.  In other words, we want changes made by the reporter to be emailed, while changes made by the developers are not to be emailed.

Automation for Jira allows us to check if the change was made by a user 'not in' a project role.  This is the only time emails would be sent.

[Bill Sheboy]

Hi @Kevin Ketchum 

Are these suggestions what you are requesting?

• https://jira.atlassian.com/browse/JRASERVER-70611
• https://jira.atlassian.com/browse/JRASERVER-68765

Best regards,

Bill

[Kevin Ketchum]

They are - and I just voted for both of them.  

Thanks for the links.

I've still got my hopes set on some functionality in Automation for Jira though (fingers crossed)

[Mark Chaimungkalanont]

You should be able to check for in a particular role using the user condition.

For the field changes, you should be able to access the {{changelog}} object to get the changed values. e.g. SUmmary changed from {{changelog.summary.fromString}} to {{changelog.summary.toString}}

Hope that helps!