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Criei um SLA para primeira resposta mais quando adiciono um comentário o SLA não é atualizado

Bom dia !

Eu sou novo no JIRA e queria saber o seguinte , eu crie um SLA de primeira resposta em até 30min , só que ao colocar um comentário ele não me informa no painel do SLA que eu atingir os requisitos antes de estourar o SLA que estava programado para responder em até 30min escrevendo a primeira resposta.

Como eu crio essa automação para esse caso?

 

Agradeço desde já a atenção 

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Jira Automation: Sum Up Story Points Roundup (Initiatives -> Epics -> Story/Tasks -> Subtasks)

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