As a PMO director, I am regularly introducing change and one of the most challenging aspects of that is knowing when change is working. For me, that often comes in the form of conducting retrospectives to gather feedback, talking with team members 1:1, viewing metrics to ensure that the changes that I introduce are having a positive affect. A unique challenge comes when teams and individuals are already stressed and dealing with yet another change can be scary, even when the benefits of that change are clearly understood. Have you been on either side? Making changes, or re-evaluating how you work to meet change in your daily life. How did you know when that change was working, and trending in a positive direction? Did you find it more difficult to embrace change in 2020?
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