Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Atlassian Team 2021 Q+A with Christopher Mann

Team2021_Email1_Hero-update (1) (1).png

Hello Community members! 

Chris Mann just gave a talk, Making software changes safer and faster with Jira Service Management, at Team 2021. 

Chris is a principal engineer on Jira Service Management. Ask him about how teams at Atlassian make software changes safer and faster!

If you don't have a question, feel free to post your #1 takeaway in the comments below. He'll be around to answer your questions until Tuesday, May 4th ... so get your question in ASAP!

3 comments

I am interested in full toolset with messengers (+bot) , some AI automation, and integrated in Jira Service management with CMDB . Could you share that info, please? 

chrismann Atlassian Team Apr 28, 2021

Hi Gonchik,

You might be interested in our integrations with Slack and Microsoft Teams (among others).  These integrations can also be tied into Automation to provide intelligent automated response. You should also keep an eye on Halp, where the team is working on a more seamless setup and conversational ticketing experience within Jira Service Management.

For CMDB, check out our documentation around the introduction of Insight into Jira Service Management to get started here.

Finally, it'd be worth reading about the launch of smart capabilities to get a sense of what's already possible in this space and what's in the pipeline!

Like Gonchik Tsymzhitov likes this

Hi @chrismann , 

Thank you!

Yes, I mentioned to the launch of smart capabilities , interesting to listen or read some success  or fail story with all integrated apps :)

To me personally, interesting a fail story.

Comment

Log in or Sign up to comment
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you