Beta Program: Be the first to try our new AIOps features

Hello, Atlassian Community!

As we continue to unlock the power of Atlassian Intelligence in Jira Service Management, we’re exploring ways to help operations teams better detect, prevent, and resolve incidents using AI.

We’re excited to kick off a beta program to get some of these AIOps innovations in your hands to test out, and are looking for handful of teams to participate in our first rollout.

Why join the beta program:

By participating in this program, you’ll have the opportunity to shape the future of AIOps in Jira Service Management. Your feedback and insights will be instrumental in helping us evolve and refine these features for our wider community. You’ll be the first to experience the value of Atlassian Intelligence in your incident management workflows, including:

  • Reducing noise: Cut down on alert fatigue by intelligently grouping and surfacing the alerts that matter.

  • Resolving alerts faster: Leverage AI-powered insights to understand past alerts and responders and take quicker actions.

  • Accelerating escalation: Easily escalate alert groups into incidents and pull in the right people.

Who can participate:

We are specifically looking for 10-15 teams that meet the following criteria:

  • Companies using Jira Service Management to manage IT Operations, specifically alerts and incidents.

  • Premium/Enterprise edition users with high alert engagement.

  • Users who are willing to provide regular feedback throughout the beta program.

  • Organizations that have activated Atlassian Intelligence for Jira Service Management.

How to apply:
If you're interested in participating in the AIOps beta program and believe you meet the criteria mentioned above, please fill out this application form. If you’re selected, our product team will reach out to you to provide more information about the program and next steps.

We're excited to embark on this journey with you and look forward to your invaluable feedback!



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