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Programmatic access to listing of organisation user directory

Jan Koppe
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July 4, 2023


to work around the limitations of Atlassian Access, we will need to interface with the directory APIs. We need to be able to retrieve a complete list of all users in our organisations user directory, regardless of authentication method.

Right now, the documentation for the directory API does not show a possibility to list all users.

The organizations API does provide a list endpoint, but this will only list users that we have claimed and are managing, which is not every user that will be included in our user directory.

As of now I am not finding any possibility to get such a listing, except for manually exporting a CSV through the webinterface, which is not an acceptable solution.

How we can get a programmatically accessible listing of all users in the user directory of our organisation?

P.S.: Contacting Atlassian Support is impossible, I'm just getting error messages when trying to open a support case about anything.

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