I had to take backup of Jira Media(attachments,Logo etc.),When I go to box ,I were not able to access the same. I ran following command
chmod -R u=rwx,g=rx,o=rx /path/to/jirahome
"Attachment Health Check is failed to your system" is encountered.
in log that was due to recursive command ran for all folders.
What should be command to take backup of files.
When you say you are not able to access - do you mean your user id has permission restrictions to JIRA Media directory ?
This is a simple permission issue with your account in your linux server.
Ask your linux admin to give you the requisite permission.
From front end , you can include attachments in your JIRA Daily backup BUT it is not recommended - it could take a lot of time and could make your JIRA Environment unstable.
Just get your user id permission to JIRA Media directories and run a simple linux copy command.
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