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Migration to Jira Cloud failing duplicate emails after accounts have been corrected

Hello,

We are migrating some projects from Jira Server 7.13.11 to Jira Cloud using the migration tool. The issue is the project shows an error for two accounts that has the same email address but are located on LDAP and Jira local users directory.

We resolved this by removing the LDAP account but during the migration, it still pulls up the same error. Once you check this, only one email account is showing up.

Is there any way to "refresh" or resolve this since it's fixed but the migration tool is still showing the same problem? Or is this related to tickets in the project created by the users (who switched from LDAP to Jira local directory) and not possible to resolve?

Thank you!

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