Is it possible to import tickets into Jira Service Desk without generating emails during the import? I'm looking at a migration and don't want to spam users who are set as ticket creators with emails of all of their closed tickets being migrated.
Could you elaborate? Are you migrating from server to cloud or cloud to server? There are many ways to import issues such as CSV import, System restore from a backup file. During migration the second option is used to move from server to cloud or reverse.
If you are using restore feature, there is an option to disable outgoing emails in on the UI.
Please check if this helps you.
Hi all! Our Migrations Marketing team is looking for customers who have migrated over 1,000 users to Atlassian Cloud (Jira Software, Confluence, Jira Service Management, or Bitbucket) to be feature...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events