Jira Core and Software Upgrade from 7.12.3 to Cloud

[Mitchell Cayler Moline]

As most are,  we are looking to upgrade to Jira Cloud from version 7.12.3 (core and software)

this is a big jump,  so i am writing to see what the community suggests as our best upgrade path.

meaning can we go strait to the cloud or do we need to upgrade on prem to a higher version first,  then move to the cloud

any assistance would be appreciated

mitch moline

[Digimetis · Accepted solution]

Hi @Mitchell Cayler Moline,

According to https://support.atlassian.com/migration/docs/supported-versions-for-the-jira-cloud-migration-assistant/, you'd be fine with the current version you have. That is if you choose the Jira Cloud Migration Assistant migration method.

However, if you choose the Jira Site Import migration method, yes you'd have to upgrade to 7.13.1 or higher.

I'd actually suggest going through https://www.atlassian.com/migration/cloud/guide/plan/migration-strategy-and-method, it will help you and your team decide on a migration path depending on your specific Jira instance.