Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do you start to investigate client-side performance pains of users?


I would like to share in that article, the small trick related to the slowness of Jira, Confluence etc. annoying of users I use everyday. 

Also, it’s quite often a question from end-users who are scary to migrate to Cloud, who are experiencing the problem with working with Atlassian products via VPN etc. where often is route, dns, ISP issues.

So I think you will say, maybe you are just asking users to provide a HAR file ( ). 

 Right, but most of the time, many users ask how to do it after sending a link, how to generate a HAR file, or sending a video. Because the slowness disappears, problem with VPN connection, ISP provider etc. Hence I think sometimes it is better to provide a small tool which will help to indicate a problem. 

Therefore I use several years of “Page load time” apps for Google Chrome and Firefox. 

link GC: 

link FF:

Source code is here:

After that I just suggest comparing page load time for different pages, sites before going to me with pain, because it's nice to have more and clear logs to start investigating.


i.e. to me 4 sec loading the page with rendering, parsing the community of Atlassian, which is great.


Where my cloud Atlassian Confluence loads much faster in 1.32 sec, as I located in Russia, SPb. it’s quite good.

Of course, if my installation is exposed via the internet I will do http ping via different services like ping-host.


Also, I'm just curious, how do you investigate and start to get info? 

Because New Relic provides, some JS scripts provide info, but I would like to provide an instrument to end-users. After that they can measure and come back to me. 

Where I will ask for a HAR file :) and investigate the logs.

How about you ?



Gonchik Tsymzhitov



Log in or Sign up to comment
Community showcase
Published in Atlassian Cloud Migration

Cloud migration resources roundup: April 2021

...enefit is best! And don’t forget about the tried and true! Cloud Migration Center   - central hub for all things Atlassian Migration Program. Includes links to our full resources page, s...

156 views 2 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you