Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

GSuite integration and alias addresses

Edited

Hi,

Not really a Cloud Migration question, we've always been on Cloud, but I wasn't sure where else this fit.

I'm hoping to hear from someone who has done this before and confirm the behaviour..

On the Connect to G Suite documentation page it notes:

If a user you’re syncing from G Suite already exists in a site, we’ll link the Google and Atlassian accounts based on their primary email address.

In our instance, all of our Atlassian accounts almost all use an alias addresses - one with a .com extension, while the primary addresses are all `.co.nz` domains.

So I thought step one would be to update all of the email addresses on the Atlassian side to use primary email addresses. But then, on the Troubleshoot your G Suite connection I read:

Because your users must log in with Google and can’t use an email alias, G Suite will look at any email aliases (secondary email) associated with the account in G Suite and update the user's Atlassian account to use this primary email address instead.

This would indicate that there's no need to do anything more than verify our users are using a valid primary or alias address from our GSuite account, and the process of connecting it to the Atlassian instance will update all address in the later automatically.

It very much reads this way, but since it wasn't noted in the main instructions page, and there is no "staging" environment to test this in and be sure, I was hoping to hear from someone who's been in the same situation and can verify the behaviour for me.

Regards,

John

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Atlassian Cloud Migration

⭐️ Star in a Migrations Marketing Video! ⭐️

Hi all! Our Migrations Marketing team is looking for customers who have migrated over 1,000 users to Atlassian Cloud (Jira Software, Confluence, Jira Service Management, or Bitbucket) to be feature...

256 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you