Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Failed to read 4 attachment(s). Check the Confluence log file for more details.

We are getting the following error while migrating confluence, what is the best way to resolve this issue

 

"Failed to read 4 attachment(s). Check the Confluence log file for more details."

1 answer

0 votes
SriKumar P Atlassian Team Apr 10, 2021

Hi @kishore_vunna

Good day. Welcome to the Atlassian community and Cloud Migration group. 

"Failed to read 4 attachment(s). Check the Confluence log file for more details."

  • This usually happens because:
    • The file has been deleted manually; OR
    • There was an error in removing the record of the attachment from Confluence.
  • Can you please go through the steps suggested in the following article to fix these missing/broken attachments?
  • Can you please retry the migration after applying the following database SQL?
DELETE FROM MIG_ATTACHMENT WHERE MEDIAID IS NULL
  • This is to remove the attachment records from CCMA so it will check on the attachments again on the next migration

Let us know how the re-migration attempt goes. If it still fails please create a case with us to investigate more on the issue. ( Please attach support.zip to the case)



- Sri

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Atlassian Cloud Migration

AMA with Chris Clarke: Head of Product, Migration Journey

Happy  Migrations Month ! If you haven’t heard, this January we’re hosting exclusive events, giving away cloudies, and sharing helpful resources as part of our #CountdownToCloud celebration. H...

471 views 7 15
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you