As I continue stumbling through my Community journey I find myself asking the above. In many ways the answer is 'you can't go too far' - but given that this is, for the majority, a voluntary community where people donate their time to provide answers, is that really true?
I don't want to get overly philosophical here - as I have a genuine dilemma. I'm trying not to give too much away to protect anonymity, but I do need to just ask an outright question I suppose.
"I've been asked to set up a call so that the asker can share screen and I can help them to solve the problem - is this going above what would be considered expected in the Community? Personally, I think it is - how do I best direct the asker to a more appropriate place for assistance?"
I know there are a lot of posts on here, so I'm going to shamelessly tag a few people in to see if they can assist me. If I haven't tagged you, don't be offended. If I have tagged you, don't feel obliged - it's only because I've seen your name a lot in the Community: @Monique vdB @Nic Brough _Adaptavist_ @Jack @Jimmy Seddon @John Funk
Thanks in advance
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