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Welcome to the EAP

Thank you for joining our private early access program for Atlassian’s new analytics and data capabilities! 

We’ve received feedback that our customers need better access to data, visualization and reporting tools. Our new analytics offering and low code / no code interface, combined with the Atlassian Data Lake, aims to solve just that. We’re excited to introduce these new capabilities, now available in early access. It is available to preview for Jira Software Cloud Enterprise plan and Jira Service Management Cloud Enterprise plan customers.

About the program

The purpose of this community group is to support your data experience and generate discussion with participants in the program. Once you are granted access into our new analytics and data experience, you’ll be able to easily query the lake directly and produce amazing visualizations.

Please note that this is beta software and may still contain some rough edges. See the “known limitations” section below for more information. We also suggest to roll this out to only a small number of people/teams until it becomes generally available. We’ll continue iterating on the data model based on your feedback during EAP, which will likely include breaking changes.

Before getting started, please read our Known Limitations and Important Note on Data Permissions

Getting started with Early Access

We’ll email you individually to provision you access to the new data capabilities.

Once you hear from us, please follow our instructions on how to:

  1. Set up your data connection

  2. Write you first query

  3. Navigate our data model (see below)

Once you have connected, learn more about our data model: 

  1. How is data structured in the Atlassian Data Lake?

  2. Schema for Jira family of products

After completing the steps in our how-to guides and familiarizing yourself with our data model, you will then be able to query your Atlassian data right inside your Atlassian experience! 

Leaving feedback

We're very interested in any comments you may have around your experience with our Data Lake! Please leave your feedback in this community group (though we ask that you please limit your community interaction to this closed group while we're in early access). 

Need help?

For further assistance on accessing the Data Lake and connecting your BI tools:

  • Submit a support ticket for Atlassian Analytics

  • Post your question under our discussion titled “Need Help?”

Cheers and thanks for participating!

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