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Notice - Opsgenie and Service data change

Hi everyone,

This is a PSA regarding a change in some of the data flowing into the Opsgenie and Service tables in the Atlassian Data Lake. For the following list of columns in the specified tables, the values will now be all lowercase using kebab case. For example, EXAMPLE_VALUE will turn into example-value. While we backfill all previous data, you will likely see a mismatch of data in both formats.

opsgenie_alert
status
priority

opsgenie_alert_recipient
delivery_status

opsgenie_notification
delivery_method
status
account_type

opsgenie_account_settings
default_role

service
tier

If you are referencing the uppercase values in your chart queries, you will need to adjust them accordingly. 

Note: This change affects the Opsgenie starter dashboards. If you currently have Opsgenie starter dashboards, they may be displaying incorrect data. You can either fix the charts manually (such as changing the filters from status=CLOSED to status=closed) or wait until the updated starter dashboards are released on Tuesday, August 23. Once the updated dashboards are released, you will need to create a new Data Lake connection in order to generate a new set of Opsgenie dashboards.

Let us know if you have any questions about this change. 

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