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Incident - Atlassian Data Lake query failure

As of 5:30 AM EDT, we started experiencing an issue that is causing some queries against the Atlassian data lake to fail. Users may see errors when viewing dashboards or building queries in our chart editor. Our engineers are working toward a resolution and we will provide updates via this post.

We are sorry for the disruption. Thank you for your patience and please feel free to reply if you have any questions.

3 comments

Thanks for the update Tracy, much appreciated type of communication!

Like Tracy Chow likes this
Tracy Chow Atlassian Team Apr 07, 2022

Update: Queries are now working (as of 3:58 PM EDT), with data ingestion being behind since the start of the incident (5:30 AM EDT). We are now working to catch up the data in the Data Lake. 

Tracy Chow Atlassian Team Apr 07, 2022

Update: The data refresh has been fully caught up and the incident has been resolved.

Like Ben Jackson likes this

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