アカウントを削除できない

Deleted user May 16, 2020

アカウントを削除したいのですが、以下のエラーがでて実行できません。

  • This account is related to active accounts that are set to AUTO-RENEW
  • This account is the primary billing contact for one or more products.
  • This account is a technical contact for one or more products.
  • To continue deleting this account the account owner needs to visit my.atlassian.com and fix the above.

 

1 answer

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Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2020

Hello @[deleted] ,

If you've confirmed that all of your licenses have been moved to another Billing and Technical Contact, you can close your account via our Close Your Account page.

Transfer JIRA or Confluence Account Ownership to Another User

Delete your account

https://confluence.atlassian.com/cloud/delete-your-account-976161188.html

If you have any other questions, please contact the support team for help.

https://support.atlassian.com/contact/

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