We have a serious problem. We started a Free Cloud account to test Jira and the admin of the initial organization left the company on bad terms. We have no way to recover the organization, since your...
We are planning to have 3 separate instances having standard licensing subscription of Atlassian within our organisation. Is it possible to have same domain for each instance? For example, our...
I am trying to understand Atlassian cloud user provisioning using Azure AD. We have an Azure AD connected to our Atlassian cloud, but the user provisioning is being done only in the Active directory....
Hi, one of our users has created a Trello account and added a credit card to start a free trial and of-course this user forgot to remove the card. User cannot see any option to remove ...
What type of permission does Jira, Confluence and Bitbucket provide? Is it Role Based Access Control, Group Access Control, Project Access Control, Individual Access Control? Thank you
Hello, I am an organization admin for our Atlassian instance, and I see that my domain has not been verified. I also see that one of our users is an org admin even though they are not on the...
Hello! I hope you're having a great day :D I am new to Atlassian and I was wondering about what kind of discounts do the Atlassian provides to its partners who wants to resell a product? Basic...
As an Organization administrator, you can update the following attributes of the managed accounts: Display name Email address Organization Job title Timezone Department Preferred lang...
Dear Support Team Under https://id.atlassian.com/manage-profile/email are some SSO prividers (Microsoft, Google, ...) listed (see screenshot below). I can use those accounts to login into atlas...
My problem is I can't find any REST API docs to get only user account which is sync from our Google workspace. Is it possible to do it? Or it just can get all users in an organization. ...
How can I know which account is managed by Identify providers? Is there any REST API for this? Can I identify it by access_billable field in https://developer.atlassian.com/cloud/adm...
Is there any APIs to get all users which belong Atlassian Access and get all verified domains in Atlassian?
Hi there, in my Atlassian Access Administration Cockpit the screen shows "Beim Laden der Task ist ein Fehler aufgetreten". In my opinion SSO is configured correctly and works fine. Is this mes...
Hi there, our customer MTS Meditel GmbH with the URL https://meditel.atlassian.net/ would like to change the organization admin. Currently the organization admin is a former employee and us (101 E...
お問い合わせ内容 いつもお世話になっております。 KPMG税理士法人ITソリューションズの焦と申します。 この度、SSOの設定についてお伺いしたく存じます。 Azure ADとのSSOの適用については、以下のリンクの設定を完了すればよいのでしょうか。https://learn.microsoft.com/en-us/azure/active-directory/saas-apps...
Hi I'm one of the new user here, the Admin staff have assigned me into the group, and shared a link for me to join in, but I still couldn't get access to it. I don't know if it's a technical issue. ...
Cannot login, showing: Please re-try and if it fails a second time contact your administrator and provide the tracker-id 59UL6 or log in at the login page. SAML-Login failed: Messag...
Hi there, I wanna move two Confluence-products to our organisation. The employee who created the pages is no longer working for us. I opened an Request to the Atlassian-Support (CA-1974553), but t...
Hi there, I am part of a company who has an existing Atlassian account. My company has taken over another company who also have their own existing atlassian account. We want both companies to have ...
Is Atlassian Access a must purchase? We are currently planning to purchase the cloud version product of Jira Software and Service Desk. I would like to confirm that Is Atlassian Access a must purch...
...dit SAML single sign-on. Add renewed SAML Public x509 Certificate. Save SAML configuration. Learn more about SAML single sign-on
Is it normal for Atlassian to not respond or is my experience unique? Is it high staff turn over or just poor communication - agents appear jump on with enthusiasm to help but then do not follo...
My organisation's accounts are being migrated from one Microsoft 365 tenancy to another, but our domain and email addresses for Azure AD authentication aren't changing. What steps do I need to take t...
Can I delete the atlassian-domain-verification TXT DNS record once domain ownership has been verified, or does Atlassian check the record periodically?
I add the markdown as a power-up and I wrote like the below : [LINK2](https://trello.com/c/FoZ1O2B9),but when i clicked it ,it says "Connection refused by trello.com." Could you tell me how to...
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