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OK, in MY case, I'm an admin, I've specifically invited a team member using this:
https://<company name omitted>.atlassian.net/jira/people/search
She got the email invite, clicked on the link, but it said her access was revoked.
I then set up a new project, selected it as a Scrum, then added her as an admin to the project--still saying her access was revoked.