Hello, I am a site admin and would like to change the e-mail address of a user (her surname has changed). How do I change the e-mail address? Thanks a lot.
I was trying to configure Azure AD and Atlassian cloud for SAML single sign-on and I thought it configured correctly. But I may have configured two tenants. When I try to login as an Atlassian admin...
Hi I created a brand new Jira account and connected up to GSuite for google sign on. Also restricted who can access based on a GSuite group. This works fine, however.... Jira is pulling back...
Hi, I was wondering if it's possible to delete an account without the 14 day grace period.
Hi, has anyone encountered this issue? I have the administrator access on Atlassian. One day, my colleagues came to me for Atlassian access. I don't recall revoking their access. So I gave them the ...
I just lost my domain validation. How do i see what happened to cause this? All of my users received an email saying that their account was no longer managed. I quickly re-established the domain vali...
We have an organization, a verified domain, and claimed accounts. We'd also want to invite users from outside of our organization (domain) to access and be part of our Confluence Cloud instanc...
Hello Community and Support, With the coming account mergers of Atlassian and Trello accounts, our organization has recently verified the domain of our email accounts with Atlassian. I am now ...
Hi Guys, is there a way to use the user attributes synced from Azure AD to Atlassian Access in Jira automaiton or JQL? (These user related information also known as account details in Jira cloud) h...
Please can I have the dimentions for the header image
Hello forum, I am trying to verify a domain to enable Atlassian Access, I have added the relevant TXT entry into my public DNS provider and have confirmed from multiple world-wide DNS s...
I am trying to get Attlassian Access trial setup and the process fails at domain verification. TXT does not work and we do not have SSL setup. What is the next step to get Trial version o...
I have recently started at a new company and they have a project where they want to use Jira Software, Confluence and Trello. I have never used these applications before so trying to get my hea...
Dear Experts, I want to sync immediate supervisor information from Windows AD using ADFS to Jira Service Desk (JSD). Right now, Atlassian access and JSD has a limitation. Both cannot support option...
In the Jira cloud solution for the Admin page, if you select the radio button "Don't approve any domain" does that restrict all access for new accounts or does that just limit invited members to use ...
Hi @Dave Meyer I hope you are fine. I just read an article https://confluence.atlassian.com/cloud/user-provisioning-959305316.html, mentioning that 5000 is the maximum limit for syn...
Hi Guys, I am integrating my organization Azure AD with Atlassians Access. Users are successfully provisined from Azure AD side. I can see the logs which confirm s the same. But at Atlassians Acce...
I have an Atlassian account which I used to create a jira board. Now, after completing the setup I want to use it as a simple user without permissions, and when there is need to change something than...
Hi! I was performing some tests over Atlassian users, I removed them from the plan and now I try to re join that account but the email doesn't arrive to the account.
We are in the process of moving our Jira instance from on-prem to off-prem, and our current instance is on-prem which is currently being used and has SSO. But when I try to setup SAML for off-prem (n...
When I run the command "atlas-create-jira-plugin", I get the error below. I am using Atlassian SDK version 8.0.16 and Java SE Development Kit 8 update 241 (64-bit).
We recently added the 15 Jira Helpdesk licenses to our plan and for some reason this has affected our ability to create Atlassian admins and Jira Admins. Before adding the jira helpdesk we were able ...
I built out a project for a client, who now needs to share it with their CEO, but does not want their CEO to receive a notification of access being granted. Is there a way to turn off that particular...
Hi, I ve a question about the Atlassian Access licensing. We currently have a Confluence Cloud with 100 licenses , of which 60 belong to the internal directory *@domain.com but another 40 are extern...
it drive me crazy !!! because its so difficult to add new member. now we are 10 people and I cannot increase it as I am trying to pay more. its been already more than 30 hours to ask about th...
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