Hi, We use Atlassian Access for connecting to Atlassian products in SSO. When a user changes the email of their free Trello plan to the email of our company, they get this message: "Hmm... We're ha...
Hello, so our company is most of the time collaborating with other companies on projects in Jira. I am looking for a way to manage security policy for users who were invited to our projects but are ...
Hi Community, We are considering adopting Atlassian Access to benefit from centralized governance, and manage all our Atlassian cloud products from 1 Access instance. In current situa...
Hello, We found that if we keep any user in an SSO enforce authentication policy then they can access our organization's Confluence with Okta, as Okta and our organization's confluence are integrate...
We have integrated our confluence cloud with Okta. Confluence link: https://onemitutoyodevops.atlassian.net/ We are currently facing some problems. We had verified and added some domains in our con...
hello, i'm trying to figure out how to add a second site to atlassian access but i can't find any information on the support page. is this possible? how do i do this?
How do you designate a user is a contractor with company name in a way that is searchable in Jira. We have a team that needs to run reports on distribution of work between contractors from company x...
Currently in the process of setting up Okta (SSO) with Atlassian Access for our Jira and Confluence (Cloud) tenants. We have a number of local or service accounts that are users in our Atlassi...
Hi, I'm trying to transfer all products from one organisation to another. The product to be moved is a Jira Cloud site (free tier). The option to transfer all products is unavailable - it says "Th...
まずはじめに、メールの配信を解除するリンクを踏みました。 First, I stepped on the link to unsubscribe from the email. https://preferences.atlassian.com/main?hid=XXXXX&key=productAnnouncements&jobId=XXXXX ...
Hello everyone, We currently have active Jira and Jira service desk site with around 800 users, we are looking into option to set up Atlassian Access, I'm interested in activating trial version ti...
Can anyone point me to the solution for this. I have tried multiple times to SSO with OKTA and still i get the message as Hmm... We're having trouble logging you in. We're having trouble logging ...
I'm getting the following error when trying to create a directory in Atlassian: There was an issue creating your directory. Please try again later. Checked the dev tools and I see t...
We are planning to migrate our existing Atlassian Cloud (together with Jira and Confluence apps) instance from one Azure AD domain (username1@AAA.com) to another (username1@BBB.com). There is no chan...
We have set up Atlassian access for our org. All users are in the group that we have synced from Azure AD. Most have come across cleanly from previous local accounts. I have a couple of ...
Can i give an user view in a project only to his created tickets? I need to configure this to some users permissions to a Jira Software Project. I want to give those users view just to the tic...
Hello, I am trying to invite a user to JIRA cloud, from my own organization's AD, but I am receiving this error : We were unable to send any invites because one or more accounts you in...
One of my new team members is trying to access Atlassian and she is getting a message that her account has been deactivated. The only information I've been able to find on "how to find the a...
Does anyone have a complaints process (one that is actual monitored) They appear to have lost control of support as evidenced month without responses to serious issues.
We have a serious problem. We started a Free Cloud account to test Jira and the admin of the initial organization left the company on bad terms. We have no way to recover the organization, since your...
We are planning to have 3 separate instances having standard licensing subscription of Atlassian within our organisation. Is it possible to have same domain for each instance? For example, our...
I am trying to understand Atlassian cloud user provisioning using Azure AD. We have an Azure AD connected to our Atlassian cloud, but the user provisioning is being done only in the Active directory....
Hi, one of our users has created a Trello account and added a credit card to start a free trial and of-course this user forgot to remove the card. User cannot see any option to remove ...
What type of permission does Jira, Confluence and Bitbucket provide? Is it Role Based Access Control, Group Access Control, Project Access Control, Individual Access Control? Thank you
Hello, I am an organization admin for our Atlassian instance, and I see that my domain has not been verified. I also see that one of our users is an org admin even though they are not on the...
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