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Verification email not received

Igor Bukov July 4, 2022

Hello! Trying to set up a new Jira account for my work but have not received the verification email.
Admin sent verification email many times, but I didn't get it. Junk mail is empty.  There is no email filters.

I can get notification from Jira about task and dashboard updates.

It looks the same problem as: 
https://community.atlassian.com/t5/Atlassian-Access-questions/Atlassian-account-verification-email-not-received/qaq-p/1459523.

Best Regards Igor

1 answer

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Answer accepted
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 4, 2022

Hi @Igor Bukov ,

welcome to the Atlassian community!

You need to involve someone on Atlassian side in order to perform a check.

Here some similar threads :

Btw, you can raise a support request here https://support.atlassian.com/contact/#/

Hope this helps,

Fabio

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