Our company has just acquired licenses for Confluence, Bitbucket, Jira, and Access, however when we synchronized the Domain "XXX" many users who already used "TRELLO FREE" appeared, we do not want to manage these Trello users in our subscription to Atlassian ACCESS, however, I cannot ask Trello users to change their accounts, or not to deactivate their accounts as well.
What alternatives would we have?
How many users are you talking? Do these Trello users not also have access to Confluence or any of the other tools you list? If they do, then you are already paying for them. You pay per user not per application. Trello Free will also remain Trello free, just much easier to manage.
However, with the changes to Access there isn't really an option around this. Trello is part of the Atlassian family and the SSO applies to the entire toolset that falls under the umbrella. There used to be a way out but as you can see they're migrating all accounts to this new standard.
Can I opt-out of migrating my Trello account to an Atlassian account? Is there a way to undo the migration once it’s been completed?
Over the course of the next year, all Trello accounts will get an Atlassian account. We do not offer an opt-out of this process, nor is there an option to reverse the migration once it’s completed.
Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events