Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Trello authentication not working after enabling SSO

We have recently subscribed to the JIRA cloud. We enabled the SSO using Atlassian Access and Azure AD but we are facing a problem.  Few company users had active Trello accounts under a different subscription.  As part of the domain verification process, we have migrated those users under  SSO is working for JIRA but Trello users are not able to login after SSO.  We had also selected the SSO sign-in option on the Trello site. That is also not working. Please comment if you have faced a similar problem.


1 answer

0 votes
Dave Meyer Atlassian Team Sep 27, 2020

Hi @Navneet Gupta , can you share the error that Trello users are seeing when they try to log in?

Hi @Dave Meyer -  I checked today. Accounts are working now. Maybe someone addressed our ticket during the last weekend.

Like Dave Meyer likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

Atlassian Access Demo Q&A Recap

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

1,111 views 2 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you