I can't access my company JIRA account

[Abdul Mehmood]

When I try to log into JIRA or confluence, I receive the following message. Please advise.

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

Try logging in again

I have tried using another browser but this hasn't resolved the issue.

[Jaakko Linnosaari]

https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-v1-orgs-orgid-directory-users-accountid-suspend-access-post

"The API is available for customers using the new user management experience only."

I guess you are trying to use the api call on an organisation that has the old user management experience.

[Denis Rousselle]

Hello,

Have you found the cause of this error?
I have the same problem and I can't find the reason for this error.