We're about to start a trial of Jira for Project and Service desk elements of our business. We have previously tried Jira (about a year ago) and are coming back to it. However the person that setup Jira originally has left the business. I would like my account adding to the Org Admin group so that I can remove their account and also make Org Admin level changes.
I appreciate that this can't happen without checks and at the moment we haven't subscribed (as we want to try it out first).
Does anyone know of how I go about getting my account added to the org admin group?
Many thanks in advance.
Welcome to the community!
I think you are stuck with only a couple of options here:
1) You can sign up for a new Jira site, since you mentioned you are only in the testing phase that would automatically make you the Org Adin for the new site.
2) You would need to get Atlassian Support involved. If the only Org Admin has left the company I think they are the only ones who can correct the issue. You can contact them here: https://support.atlassian.com/contact/
Note: you may have issues contacting support without a valid subscription, if that's the case, post back here and I'll see if I can push on someone to give you a hand.
I hope that helps!
Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...
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