We are trying to create a custom role with limited Administrator privileges so that we can connect to G Suite. We have created a couple users (email@example.com and firstname.lastname@example.org) with the following administrator permissions listed in your documentation:
We have also verified that our Enable API access box is checked.
When we try to sync, we receive the following error:
We weren't able to read users from your G Suite directory
Please ensure that you connect using an administrator account and that G Suite Administrative APIs are enabled for your domain.
The only account we've been able to successfully connect with is a G Suite super administrator account.
Is it possible to connect to G Suite with a custom role?
Our super admin was going through the custom role, there are actually two sections: ‘Admin Console’, which is what the Atlassian documentation points out but, also ‘Admin API Privileges’. He added the same read permissions in that section and it's working now.
Based on your valuable feedback, we have released several new features to help you gain administrative flexibility with authentication policies, visibility into shadow IT with automatic product disco...
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