We are trying to create a custom role with limited Administrator privileges so that we can connect to G Suite. We have created a couple users (email@example.com and firstname.lastname@example.org) with the following administrator permissions listed in your documentation:
We have also verified that our Enable API access box is checked.
When we try to sync, we receive the following error:
We weren't able to read users from your G Suite directory
Please ensure that you connect using an administrator account and that G Suite Administrative APIs are enabled for your domain.
The only account we've been able to successfully connect with is a G Suite super administrator account.
Is it possible to connect to G Suite with a custom role?
Our super admin was going through the custom role, there are actually two sections: ‘Admin Console’, which is what the Atlassian documentation points out but, also ‘Admin API Privileges’. He added the same read permissions in that section and it's working now.