Changing site administrator

[Suman Cherukuri]

Hi all,

I had a personal Atlassian site. A week ago, I created a new site for my start-up. Somehow, my personal email became the site admin for my company site. So, with the help of Atlassian's support, I went to my,atlassian.com and changed the site admin for the company site and removed the personal email from the user's list.

Now, if I login to admin.atlassian.net with my company email, I don't see my personal email, but I can't add anything as if I wasn't the admin. If I login in using my personal email, I see both personal and company site and I see my personal email as the site admin for the company.

It seems like somewhere the accounts got out of sync and I have been trying to fix that for days. Is there a way to fix it? If not, is there a way to delete my company site and recreate all over again?

Thanks,

--Suman

[Bastian Stehmann · Accepted solution]

Hi @Suman Cherukuri ,

You could try the following while logged in with your personal account. 

1. Go to admin.atlassian.com and choose manage groups in the ... menu. Then check the site administrator group if your company email is included there. If not, add it.

2. In the menu on the top choose settings. Then administrators on the left side menu. Add your company email there.

With this steps, you should have complete administrative access with your company email. Try to log in with that email and test it. If everything works, you can remove your personal account in the same places.

[Suman Cherukuri]

Thank you @Bastian Stehmann

it worked like a charm.

--Suman