Atlassian axccess is not provisioning all users from Google Directory

Babu Sathyanarayana December 12, 2020

We have over 3000 people in Google directory with auto provisioning turned on. Atlassian access has only 2257 users. Majority of the users are Jira service desk customers, not agents - employees who use the portal; this is impacting employees ability to report issues via the Jira Service Desk portal. 

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