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I have problems accessing my installed app

Inteligencia de negocio Santillana Global
Inteligencia de negocio Santillana Global
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September 6, 2024

I have some problems with my update to day and i saw on my app what i can open de app.. do you have some issues?

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Inteligencia de negocio Santillana Global
Inteligencia de negocio Santillana Global
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
September 6, 2024

my app is dataprocessor for jira

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Joseph Chung Yin
Joseph Chung Yin
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September 6, 2024

@Inteligencia de negocio Santillana Global 

Welcome to the community.  It is recommended that you contact your add-on's vendor for support on keep your add-on version up to date.

Best, Joseph Chung Yin

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Walter Buggenhout
Walter Buggenhout
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September 6, 2024

Hi @Inteligencia de negocio Santillana Global and welcome to the Community!

It is best to contact the vendor of the app directly for issues like these. You should be able to find contact details on the app's listing page on the Atlassian Marketplace. Search for the app there and locate the support tab.

Hope this helps!

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Dexter de Vera
Dexter de Vera
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September 6, 2024

Hi @Inteligencia de negocio Santillana Global ,

Welcome to the Atlassian community,

We cant help you with this, you would need to contact the ventor/support of the app.

Thank you.

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