How to remove Jira issue from the Jira Structure

[Ramesh Kumar Srinivasan]

 We have created the Jira Structure Board with Parent-Child details.

Parent1(Status: Implementing)

-----Child 1 (Status: In Progress)

---------Grandchild 1 (Status: In Progress)

---------Grandchild 2 (Status: In Progress)

---------Grandchild 3 (Status: Cancelled)

-----Child 2 (Status: Cancelled)

---------Grandchild 4 (Status: Cancelled)

----Child 3 (Status: In Progress)

---------Grandchild 5 (Status: In Progress)

---------Grandchild 6 (Status: In Progress)

Now We want to remove the Jira issue if status is Cancelled irrespective of level.. how to achieve it

Expected Result:

Parent1(Status: Implementing)

-----Child 1 (Status: In Progress)

---------Grandchild 1 (Status: In Progress)

---------Grandchild 2 (Status: In Progress)

----Child 3 (Status: In Progress)

---------Grandchild 5 (Status: In Progress)

---------Grandchild 6 (Status: In Progress)

Thanks

Ramesh

[Dave Mathijs]

Hi @Ramesh Kumar Srinivasan welcome to the Atlassian Community!

You would need to create a filter generator in your that filters out issues in this status:

• Documentation for Data Center: https://help.tempo.io/structure-dc/latest/filter-generators
• Documentation for Cloud: https://help.tempo.io/structure/latest/jql-filter-generator

[Ramesh Kumar Srinivasan]

Thanks @Dave Mathijs .. Filter generator is not working 

Cannot arrange items in this order. You were moving a generator.

[Dave Mathijs]

Placement matters. Generators only affect issues beneath them, so if you want to filter the entire structure, place the generator at the very top (by selecting the structure's name in the top row). If you place it anywhere else, it will only filter the items beneath it.

[Ramesh Kumar Srinivasan]

I have placed the filter at the very top..for your reference I have attached the structure Filter 

[Ramesh Kumar Srinivasan]

@Dave MathijsI have placed the filter at the very top..for your reference I have attached the structure Filter 

[Dave Mathijs]

@Ramesh Kumar Srinivasan Have you selected 'OALPM-CDI-Test' (in black) before adding the filter generator?

[Ramesh Kumar Srinivasan]

@Dave Mathijs 'OALPM-CDI-Test' (in black) is Jira Structure Name

[Stepan Kholodov _Tempo_]

Hello @Ramesh Kumar Srinivasan 

As @Dave Mathijs already mentioned, the placement of a generator in the structure matters - you can get different results in different variations of it. Please try to add the Filter generator this way:

1. Click on the structure's name at the top right above the generators. The row of it would be highlighted in blue as a result.
2. Add the Filter generator. Generators are added under the focused item, so the Filter should be added at the very top of the structure.

I hope this helps. If you still get an error, please reach out to us directly at our support portal - we'll need to have a closer look at your setup to understand what takes place there.

Best regards,
Stepan
Tempo (the Structure app vendor)