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Comment default set to Oldest First instead of Newest First?

Tejas Naik
Tejas Naik September 4, 2024

 

 

Hi,

We recently upgraded our Jira DC server from version 9.4.6 to 9.15.2 and noticed that the issue view page's comment section is now defaulting to "Newest First." How can I set it to default to "Oldest First"? I attempted to change the property in the Advanced Settings, but it didn’t work as expected.

For reference, I followed this guide: Changing the Default Order for Comments.

Thanks
Tejas

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Rilwan Ahmed
Rilwan Ahmed
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September 4, 2024

Hi @Tejas Naik ,

This feature does not work in some versions. There is a bug ticket for the same
https://jira.atlassian.com/browse/JRASERVER-77658

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Tejas Naik
Tejas Naik September 4, 2024

@Rilwan Ahmed 

Okay, thank you for the response.

Regards
Tejas

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Rilwan Ahmed
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
September 4, 2024

@Tejas Naik 
 Please accept the answer so that users with similar query will find it helpful.

 

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