Cannot acces Zephyr Scale on a specific Jira Project!

[George Iancu]

We created some test cases via Rest Api's from ReadyApi integration and for that specific project, Zephyr Scale is not functional anymore. 

When Zephyr Scale is used from this project we get an error screen.

There are 47 test cases in this project.

[Andy Barbet · Accepted solution]

Not sure why this is happening.  You could try moving from a project that does work to the one that doesn't work by changing the project code in the URL*, just to see if that works or not - don't know why it would but seems worth a try.  If that doesn't work, I suggest you contact SmartBear support: SmartBear Support

Also, SmartBear's community is a much better place to get user support (I am active there): Zephyr Scale Community

*example: "https://[your domain].atlassian.net/projects/[your project code]?selectedItem=com.atlassian.plugins.atlassian-connect-plugin:com.kanoah.test-manager__main-project-page#!/v2/testCases"