Sync your Identity Provider with Jira to help your team speed up ticket resolution.
MindPro Sync integrates OKTA, Azure AD, Microsoft 365 and OneLogin with Jira to display user attributes in Jira issues details or JSM portal.
- Fast and Safe Connection: In just a few clicks you can establish a secure connection between Jira and your Identity Provider.
- (Very) Simple Field Mapping: Map the fields you want to be displayed in Jira issues in a simple and clear manner.
- Privacy for Data: You can specify the information you want to make available for agents, internal users and customers.
- Made for every Jira's Project Type: MindPro Sync is compatible with company-managed, team-managed, business or service management projects, so you can always get the data you need, no matter what project type you use.
- Powerful Attributes: See the user hierarchy tree (reporter or assignee) inside issues and requests to give more context to the agents and accountability to the users.
- Automated Workflow: For Jira Service Management projects that have approvals in the workflow, the system sets the issue approver automatically based on the user hierarchy.
- Faster Delivery: Connecting people and showing relevant attributes makes them closer to each other, improves escalation process and resolves issues faster.
Learn more:
📖 Explore the App Documentation
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