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Atlassian Companion App not working

Hagen Seyring
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November 16, 2023

Hello,

 

I am using a Mac OS Sonoma 14.0.

We are using Confluence 7.19.1 in our company.  

I reproduced the misbehaviour with the browsers Safari, Chrom and Firefox

For editing of an MS Office Excel document I was clicking on the button "Edit". 

Afterwards a popup were opened " The Company app will we started"

Bildschirmfoto 2023-11-16 um 14.47.04.png

 

and another popup wit the error message "Download failed, get back to Confluence, to try not again"

Bildschirmfoto 2023-11-16 um 14.47.22.png

No files will be opened afterwards.

 

What is going wrong?

Best regards Hagen

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