Hi, Atlassian Community! 👋🏻 It’s Derya from Appfire.
Tired of repetitive tasks and inconsistent issue descriptions in Jira? Canned Responses Pro Templates for Jira Cloud might be the solution you’re looking for. We’re excited to announce a series of improvements designed to boost your team’s productivity and streamline your workflow.
Ever struggled to ensure the right people are included in Jira conversations? With this new feature, you can dynamically mention anyone from the user picker field – Reporter, Assignee, Approver, or any other relevant stakeholder. This ensures everyone stays informed and communication flows smoothly.
For example, when responding to a bug report, you can automatically mention the developer assigned to the issue.
Maintain clear and professional communication by creating tailored templates for different audiences. Canned Responses Pro lets you specify whether a template is for public comments, internal notes, issue descriptions, or all comment types. This clear distinction, further emphasized in the template list, helps prevent sensitive information from being shared accidentally.
Say goodbye to time-consuming issue creation – with the Create Issue view support, you can easily speed up issue creation. Whether you're dealing with bug reports, feature requests, or routine tasks, this feature ensures consistent and efficient issue creation.
Canned Responses Pro is not just for support teams. Whether you're in HR, finance, security, project management, development, or any other department, any team can benefit from standardized issue descriptions.
Images: The Internal Bug Report template applied to the Description field on the Create issue screen.
These new features are just the beginning–we're committed to continuously improving Canned Responses Pro. Try out the new features and let us know how they’ve impacted your team’s efficiency.
Derya Ozdemir [Appfire]
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