#parse with absolute path does not work

[Jens Kisters __SeibertSolutions]

I am in the context of a JETI template.

I want to include a file this is outside the JIRA home directory

I try this:

    #parse("/var/atlassian/custom/jira/templates/email/basis_nachricht.vm")

I get this error:

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.ResourceNotFoundException: Unable to find resource '/var/atlassian/custom/jira/templates/email/basis_nachricht.vm' at org.apache.velocity.runtime.resource.ResourceManagerImpl.loadResource(ResourceManagerImpl.java:483) at org.apache.velocity.runtime.resource.ResourceManagerImpl.getResource(ResourceManagerImpl.java:354) at 

...

Things i checked so far:

The file is definately readable for my JIRA user.

The path is definately correct.

Any clues? Thanks in Advance!

[Jens Kisters __SeibertSolutions]

The only solution i found was placing the files inside the 

/opt/atlassian/jira/atlassian-jira/WEB-INF/classes/templates/email/html/includes

WITHOUT using symlinks.

I am uncertain if this construct will survive a JIRA update

[Jens Kisters __SeibertSolutions]

I think its not possible to break out of the WEB-INF folder, using relative paths that work on the shell level logged in as the JIRA user just cause this error:

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- java.lang.IllegalArgumentException: The resource path [/WEB-INF/classes/../../../../../../var/atlassian/custom/jira/templates/email/basis_nachricht.vm] has been normalized to [null] which is not valid at org.apache.catalina.webresources.StandardRoot.validate(StandardRoot.java:265) at 

[Jens Kisters __SeibertSolutions]

Judging from the error message when trying to include something this seems to the WEB-INF/classes folder, in my case 

/opt/atlassian/jira/atlassian-jira/WEB-INF/classes

[Jens Kisters __SeibertSolutions]

Any idea how i could find out what my "." is in this context? im not sure about that

[Tomasz Stec]

i am not 100% sure but you probably need to provide relative path... i am also curious about it. If i were you i would try an path relative to JIRA bin or to jar that contains #parse macro.